Terms of Service

Acceptable Use Policy

When using our services, you agree to:

• • Provide accurate and complete information when contacting us or using our services
• • Use our services only for lawful purposes and in accordance with these terms
• • Respect intellectual property rights and confidentiality obligations
• • Maintain professional and respectful communication with our team

Prohibited Activities

You may not:

• • Use our services for any illegal, fraudulent, or unauthorized purpose
• • Attempt to gain unauthorized access to our systems or networks
• • Transmit harmful code, viruses, or malicious software
• • Interfere with or disrupt our services or servers
• • Misrepresent your identity or affiliation with any person or entity
• • Collect or harvest information about other users without consent

Service Access Requirements

You are responsible for maintaining the confidentiality of any account information, ensuring you have the necessary technology and internet connection to access our services, and complying with all applicable local laws and regulations.

Account Creation

While our website does not currently require account creation for basic inquiries, future services may include account features. If implemented, you will be required to provide accurate information, maintain security of your credentials, and notify us immediately of any unauthorized access.

Account Security

You are responsible for:

• • Maintaining the confidentiality of any access credentials
• • All activities that occur under your account
• • Immediately notifying us of any security breaches

Account Suspension and Termination

We reserve the right to suspend or terminate access to our services if you violate these terms, engage in conduct that we determine to be harmful to our business or other users, or for any other reason at our sole discretion. Upon termination, your right to use our services will immediately cease.

Service Uptime and Maintenance

While we strive to maintain continuous service availability, we do not guarantee uninterrupted access to our website or services. We may perform maintenance, updates, or experience technical difficulties that temporarily affect service availability. We will attempt to provide notice of scheduled maintenance when possible.

Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. This includes adding or removing features, changing pricing structures, or altering service offerings. We will not be liable for any modification, suspension, or discontinuation of services.

Geographic Restrictions

While our services are available globally, certain features or content may be restricted in specific locations due to legal requirements or business considerations. We make no representation that our services are appropriate or available for use in all jurisdictions.

Project Deliverables and Timelines

Service deliverables and timelines are established on a project-by-project basis through separate agreements. While we strive to meet agreed-upon deadlines, delays may occur due to factors beyond our control. Specific terms regarding deliverables, revisions, and project scope will be outlined in individual service agreements.

Our Content Ownership

All content on our website, including text, graphics, logos, images, and software, is the property of Story Arc or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our explicit written permission.

User-Provided Content

When you provide information or content to us through inquiries or projects, you grant us a non-exclusive license to use this content as necessary to provide our services. You represent that you have the right to share any content you provide and that it does not violate any third-party rights.

Work Product and Deliverables

Ownership of work product created through our narrative design services will be addressed in individual project agreements. Typically, upon full payment, clients receive agreed-upon rights to deliverables, while we retain the right to use work samples for portfolio purposes unless otherwise specified.

Trademark Notice

Story Arc and our logo are trademarks of our company. Other trademarks, service marks, and trade names appearing on our website are the property of their respective owners. Use of any trademarks without permission is strictly prohibited.

Service Disclaimer

Our services are provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the quality, accuracy, reliability, or suitability of our services for any particular purpose. We do not guarantee specific outcomes or results from our narrative design services.

No Professional Advice

While we provide professional narrative design services, our content and recommendations should not be considered legal, financial, or other professional advice. You should consult appropriate professionals for specific guidance relevant to your situation.

External Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of these external sites. Accessing third-party links is at your own risk.